In 2014, a newly appointed Inspector Normal of Sindh Police ordered the initiation of an SMS service to enhance the efficiency of the Police helpline quantity “15” and sought an in depth report about its advantages, which remains to be pending. In 2015, one other newly appointed Inspector Normal of Police in Sindh issued directions for the deployment of 1 standby cell van in every police station to make sure fast motion in response to Helpline 15 complaints, with the assistance of representatives of Citizen Police Liaison Committee (CPLC) to successfully battle crimes and to reply to misery calls, the Muhafiz pressure and the police helpline 15 had been additionally merged to type a unified pressure. The brand new system was designed to make sure a immediate response to the residents’ complaints. Nonetheless all these efforts by the Sindh Police went in useless, as there have been persistent complaints about non-attendance of misery calls, lazy and torpid perspective of the phone operators, and anxious Police officers.
On July 15 2016, the Supreme Court docket of Pakistan, on the Karachi registry, took strict motion towards the non-compliance of the complaints lodged by residents of Karachi through utilizing police helpline 15. The present Inspector Normal of Sindh Police, in open court docket, admitted the truth that the recording system of the helpline 15 had been out of order for the final 4 years, and it has not been fastened until date.
In July 2016, the Supreme Court docket of Pakistan, whereas listening to the Karachi legislation and order case, ordered the Inspector Normal of Sindh Police that the Sindh police was to inquire into each criticism lodged by the residents of Karachi through police helpline quantity 15. Moreover, the apex court docket additionally ordered that the related police station by its SHO has to submit particulars of the inquiry performed by them to the SSP involved of the realm.
Nonetheless, the ingenuity of the police pressure actually leaves one surprised. The corrupt Police officers of Karachi have discovered an ingenious solution to exempt themselves from the aforementioned burden of investigation, by lodging FIRs towards the real complainants, beneath Part 25-D of the Telegraph Act of 1863, by accusing them of falsely registering complaints utilizing the 15 police helpline, and losing time of the division and subsequently forcing the complainants to write down an apology letter to the SSP and SHO involved and to withdraw their complaints. On this ingenious means, Karachi police is efficiently discharging the burden of investigations of the lawful complaints lodged by the residents through utilizing Police Helpline quantity. The SSPs and different senior Police officers are both ignorant or occasion to the aforementioned ingenious thought.
From August 2016 until April 2017, a number of police stations of Karachi lodged quite a few FIRs beneath Part 25-D of the Telegraph Act of 1863 towards the real complainants. Apparently, all the FIRs had been quashed by the related courts for lack of proof and lack of credible police witnesses.
The involved magistrates whereas quashing the FIRs should additionally provoke inquiry beneath Part 190 and 200 Prison Process Code, towards the SHO, complainant of the case and investigation officer of the case for lodging false and fabricated FIRs.
Furthermore, there’s a determined want for laws, modification and scrutiny of all the system of the police helpline, in order that aggrieved individuals could belief it and really feel comfy utilizing the identical and to fill out the loopholes in present police helpline system.
